FAQ

1. Are Kimono bags handmade?

Yes, each piece is handmade by craftsman. We do not do mass-production. Each piece is different and unique.

2. What fabrics are used?

We use antique, vintage Kimono and Obi fabrics from Japan. They are silk, cotton and linen.

3. What is the delivery cost?

Please see ‘ Shipping and Returns’ section.

4.What is the process of return and refund?

Please see ‘ Shipping and Returns’ section.

5. Where can I buy products?

Online shop, or if you are in Edinburgh, UK, you can contact us, we can possibly organise private view.

6.Is it possible to do personalized order?

We do not normally make personalized item.

7. Can I cancel or change my order after placing it?

We process orders as soon as possible. So changes or cancellations may not be possible, However, please contact us immediately by email or WhatsApp. We will try to do our best to collaborate you.