FAQ
Yes, orders shipped to Singapore may be subject to import duties and GST (Goods and Services Tax, 9 % 2026). These charges are determined by Singapore customs and are the responsibility of the customer.
Yes. The fabrics are sourced from real vintage Japanese kimonos and obi sashes, many decades old. This preserves traditional craftsmanship — including hand-dyeing techniques like mud-dyed silk — that simply can’t be replicated by mass production.
1. Are Kimono bags handmade?
Yes, each piece is handmade by craftsman. We do not do mass-production. Each piece is different and unique.
2. What fabrics are used?
We use antique, vintage Kimono and Obi fabrics from Japan. They are silk, cotton and linen.
3. What is the delivery cost?
Please see ‘ Shipping and Returns’ section.
4.What is the process of return and refund?
Please see ‘ Shipping and Returns’ section.
5. Where can I buy products?
Online shop, or if you are in Edinburgh, UK, you can contact us, we can possibly organise private view.
6.Is it possible to do personalized order?
We do not normally make personalized item.
7. Can I cancel or change my order after placing it?
We process orders as quickly as possible, so changes or cancellations may not always be possible. However, if you need to make a change or cancel your order, please contact us immediately by email or WhatsApp. We will do our best to assist you.
8. Will my bag look exactly like the photos on the website?
Not exactly and that’s intentional. Since each bag is cut from a one-of-a-kind vintage textile, slight variations in pattern placement are normal and are part of what makes the piece genuinely unique rather than mass-manufactured.
9. Are the kimono and obi fabrics used authentic and vintage?
10. What makes Tomomi Yamamoto kimono bags different from regular fashion bags?
Each bag is handcrafted using genuine vintage kimono and obi silk, not printed or synthetic fabric designed to look Japanese. That means every piece carries the original weave, pattern, and texture of a real kimono — so no two bags are ever quite identical.
11. Will I have to pay customs duties or taxes in Singapore?
Yes, orders shipped to Singapore may be subject to import duties and GST (Goods and Services Tax, 9 % 2026). These charges are determined by Singapore customs and are the responsibility of the customer.
12. Are the kimono and obi fabrics used authentic and vintage?
Yes. The fabrics are sourced from real vintage Japanese kimonos and obi sashes, many decades old. This preserves traditional craftsmanship — including hand-dyeing techniques like mud-dyed silk — that simply can’t be replicated by mass production.
13. Do I have to pay customs duty when buying a handbag from the UK to the USA?
Yes, customers in the USA may be required to pay import duties or customs fees upon delivery. These charges are set by U.S. Customs and are not included in the item price. The buyer is responsible for any applicable import charges.
14. how long does delivery to USA take normally?
Delivery to the USA typically takes 5–7 working days, but in some case it may take up to 10 working days, depending on customs processing and local delivery times.
15.How long does delivery take within the UK?
Delivery within the UK typically takes 2–5 working days, depending on the shipping option selected and your location. Deliveries to mainland UK are usually faster, while remote areas such as Scottish Highlands, offshore islands, and Northern Ireland may take slightly longer.